Terms of Service
Last Updated: October 28, 2025
1. Agreement to Terms
These Terms of Service ("Terms") constitute a legally binding agreement between you and AutoChlorinator™ ("Company," "we," "us," or "our") concerning your access to and use of the www.autochlorinator.com website and the purchase of our products.
By accessing our website or purchasing our products, you agree to be bound by these Terms. If you do not agree with these Terms, you must not access or use our website or purchase our products.
2. Product Information and Pre-Orders
We strive to provide accurate product descriptions, images, and pricing. However, we do not warrant that product descriptions, pricing, or other content is accurate, complete, reliable, current, or error-free.
Pre-Orders: AutoChlorinator™ products may be available for pre-order. By placing a pre-order, you agree that:
- Delivery dates are estimates and may be subject to change
- Payment will be processed at the time of pre-order placement
- Product specifications may be subject to minor changes before final delivery
- You will be notified of any significant delays or changes
3. Orders and Payment
3.1 Order Acceptance
Your receipt of an order confirmation does not signify our acceptance of your order. We reserve the right to accept or decline your order for any reason, including product availability, errors in pricing or product information, or suspected fraudulent activity.
3.2 Pricing
All prices are listed in USD and are subject to change without notice. We reserve the right to correct pricing errors. If we discover a pricing error after you have placed an order, we will notify you and give you the option to confirm your order at the correct price or cancel it.
3.3 Payment Processing
We use Stripe for secure payment processing. By providing payment information, you represent and warrant that you are authorized to use the payment method. You agree to pay all charges incurred by you or any users of your account at the prices in effect when such charges are incurred.
4. Shipping and Delivery
Shipping and delivery terms are outlined in our Shipping Policy. Delivery times are estimates and are not guaranteed. We are not liable for delays caused by shipping carriers or circumstances beyond our control.
Risk of loss and title for products pass to you upon delivery to the carrier.
5. Returns and Refunds
Our return and refund policy is detailed in our Returns & Refund Policy. Please review this policy before making a purchase.
We offer a 100% money-back guarantee subject to the terms and conditions specified in our Returns & Refund Policy.
6. Product Warranty
AutoChlorinator™ products come with a limited warranty covering defects in materials and workmanship. The warranty period and specific terms will be provided with your product documentation.
The warranty does not cover:
- Damage caused by misuse, abuse, or improper installation
- Normal wear and tear
- Damage caused by unauthorized modifications or repairs
- Consumable items (chemicals, batteries, etc.)
- Damage caused by use with incompatible hot tub systems
7. Prohibited Uses
You agree not to use our website or products for any unlawful purpose or in any way that:
- Violates any applicable law or regulation
- Infringes on intellectual property rights
- Transmits harmful code, viruses, or malicious software
- Attempts to gain unauthorized access to our systems
- Interferes with or disrupts our website or servers
- Impersonates another person or entity
- Harasses, abuses, or harms another person
- Engages in fraudulent activity
8. Intellectual Property Rights
All content on our website, including text, graphics, logos, images, software, and product designs, is the property of AutoChlorinator™ and is protected by copyright, trademark, and other intellectual property laws.
You may not reproduce, distribute, modify, create derivative works, publicly display, republish, download, store, or transmit any material from our website without our prior written consent, except as permitted for personal, non-commercial use.
9. User Accounts
If you create an account on our website, you are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
You agree to notify us immediately of any unauthorized use of your account. We are not liable for any loss or damage arising from your failure to protect your account information.
10. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, AUTOCHLORINATOR™ SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.
Our total liability to you for any claim arising out of or relating to these Terms or our products shall not exceed the amount you paid for the product giving rise to the claim.
Some jurisdictions do not allow the limitation or exclusion of liability for incidental or consequential damages, so the above limitations may not apply to you.
11. Disclaimer of Warranties
OUR WEBSITE AND PRODUCTS ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
We do not warrant that our website will be uninterrupted, error-free, or secure, or that defects will be corrected. We do not warrant the accuracy or completeness of any content on our website.
12. Indemnification
You agree to indemnify, defend, and hold harmless AutoChlorinator™, its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with your access to or use of our website or products, your violation of these Terms, or your violation of any rights of another party.
13. Product Safety and Usage
Important Safety Information: AutoChlorinator™ is designed for use with residential hot tubs and spas. You must:
- Read and follow all installation and operating instructions
- Use only approved chemicals as specified in the user manual
- Ensure proper ventilation when handling chemicals
- Keep chemicals and the device out of reach of children and pets
- Regularly test water chemistry and maintain your hot tub according to manufacturer recommendations
- Discontinue use and contact us if you notice any malfunction
Failure to follow safety instructions may result in property damage, personal injury, or death. You assume all risks associated with the use of the AutoChlorinator™.
14. Third-Party Links and Services
Our website may contain links to third-party websites or services that are not owned or controlled by AutoChlorinator™. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that we shall not be liable for any damage or loss caused by your use of any third-party content or services.
15. Modifications to Terms
We reserve the right to modify these Terms at any time. We will notify you of any material changes by posting the updated Terms on this page and updating the "Last Updated" date. Your continued use of our website or products after changes are posted constitutes your acceptance of the modified Terms.
16. Termination
We reserve the right to terminate or suspend your access to our website immediately, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination, your right to use the website will immediately cease.
17. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which AutoChlorinator™ operates, without regard to conflict of law principles.
Any disputes arising out of or relating to these Terms or our products shall first be attempted to be resolved through good-faith negotiation. If negotiation fails, disputes shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.
18. Severability
If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will continue in full force and effect. The invalid or unenforceable provision will be replaced with a valid provision that most closely matches the intent of the original provision.
19. Entire Agreement
These Terms, together with our Privacy Policy, Shipping Policy, and Returns & Refund Policy, constitute the entire agreement between you and AutoChlorinator™ regarding your use of our website and products, and supersede all prior agreements and understandings.
20. Contact Information
If you have any questions about these Terms of Service, please contact us at:
Note: By using our website or purchasing our products, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.